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Customer Portal
Invites, approvals, online payments, and what customers can see.
Portal users are people who log in at /portal/login. They are independent of Contacts on the customer record — same person, different person, or no portal user at all are all valid.
Invite customers to the portal covers the office path. Quotes can still be signed from an emailed link without a portal login.
- Invite Customers to the PortalSend a portal login so a customer can approve quotes, view invoices, and turn on autopay.
- Run a Portal Invite CampaignInvite a whole segment of customers to the online portal in one batch, with the list staged for review and a pre-send checklist before anything goes out.