Cookie Policy

Effective Date: April 24, 2026

Solvara Labs LLC · Austin, Texas

This Cookie Policy ("Policy") explains how Solvara Labs LLC ("Solvara Labs," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at opsvara.com or use the Opsvara platform (collectively, the "Service"). This Policy should be read together with our Privacy Policy, which is incorporated herein by reference.

By continuing to use the Service after being presented with our cookie consent banner, you consent to our use of cookies as described in this Policy. You may withdraw your consent at any time as described in Section 5 below.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites function efficiently, remember your preferences, and provide information to website operators. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

In addition to cookies, we may use similar tracking technologies including:

Web beacons (also called "pixel tags" or "clear GIFs"): small transparent images embedded in web pages or emails that help us track user behavior and email opens.

Local storage objects (LSOs): data stored in your browser's local storage that persists beyond a browser session.

Software Development Kit (SDK) trackers: embedded in our mobile application to collect usage and diagnostic data.

Session replay tools: technologies that record how users interact with the Service interface to identify usability issues.

2. Categories of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They enable core functionality such as:

User authentication and session management — keeping you logged in as you navigate the platform.

Security features — detecting and preventing fraudulent activity and unauthorized access.

Load balancing — distributing traffic across our servers to maintain performance.

User preference storage — remembering your cookie consent choices.

Legal basis: Legitimate interest / contractual necessity. These cookies do not require your consent, but we disclose them here for full transparency.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Service so we can improve performance and user experience. They collect aggregated, anonymized information such as page views, session duration, click paths, error rates, and feature usage. We use these cookies to:

Identify which features are most and least used.

Diagnose technical issues and bugs.

Measure the effectiveness of product changes.

Generate aggregate usage statistics.

Third-party tools we may use for analytics include: Google Analytics (governed by Google's Privacy Policy). We have enabled IP anonymization on all analytics tools.

Legal basis: Consent. You may opt out of analytics cookies via our cookie consent banner without affecting your ability to use core Service features.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to the Service. They include:

Language and regional preference cookies.

UI layout and display preference cookies (e.g., sidebar state, table column widths).

In-app notification and onboarding state cookies.

Live chat and support widget cookies (e.g., Intercom, Crisp, or similar).

Legal basis: Consent. Disabling functional cookies may affect certain personalization features but will not prevent use of the core platform.

2.4 Marketing and Targeting Cookies

We may use marketing cookies on our public website (opsvara.com) to:

Measure the effectiveness of our advertising campaigns.

Deliver relevant advertisements to users who have visited our website on third-party platforms.

Track conversions from our marketing channels (e.g., Google Ads, LinkedIn).

We do not use marketing cookies inside the authenticated Opsvara application. Marketing cookies are placed only on public-facing pages (homepage, pricing page, blog, etc.).

Legal basis: Consent. You may opt out of marketing cookies entirely via our cookie consent banner. Doing so will not affect your access to the Service.

3. Specific Cookies We Use

The following table identifies the primary cookies deployed on our Service. This list may be updated periodically as we add or remove third-party services.

Strictly Necessary:

opsvara_session — Session authentication token. Session cookie. Set by Opsvara.

opsvara_csrf — Cross-site request forgery protection token. Session cookie. Set by Opsvara.

opsvara_consent — Records your cookie consent preferences. Persistent, 12 months. Set by Opsvara.

Performance / Analytics:

_ga, _ga_[ID] — Google Analytics visitor and session identifiers. Persistent, 2 years / 24 hours. Set by Google.

_gid — Google Analytics session identifier. Persistent, 24 hours. Set by Google.

Functional:

opsvara_prefs — Stores UI preferences (layout, sidebar state). Persistent, 6 months. Set by Opsvara.

intercom-id-[ID] — Identifies returning users for support chat. Persistent, 9 months. Set by Intercom (if enabled).

Marketing (public website only):

_gcl_au — Google Ads conversion tracking. Persistent, 3 months. Set by Google.

li_fat_id — LinkedIn conversion tracking. Persistent, 30 days. Set by LinkedIn (if enabled).

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. The following third parties may set cookies when you use or visit the Service:

Google LLC (Analytics, Maps, Ads) — Privacy Policy: policies.google.com/privacy

Stripe, Inc. (Payment processing) — Privacy Policy: stripe.com/privacy

Intercom, Inc. (Customer support chat, if enabled) — Privacy Policy: intercom.com/legal/privacy

We encourage you to review the privacy policies of these third parties to understand their cookie practices. Solvara Labs is not responsible for the content or practices of third-party websites or services.

5. Managing and Withdrawing Consent

5.1 Cookie Consent Banner

When you first visit opsvara.com, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. Your choices are stored in the opsvara_consent cookie for twelve (12) months, after which you will be asked again.

5.2 Browser Settings

Most web browsers allow you to control cookies through browser settings. You can typically:

View cookies currently stored on your device.

Delete individual or all cookies.

Block cookies from specific websites or all websites.

Set your browser to notify you when a cookie is placed.

Note that disabling strictly necessary cookies will impair your ability to log in and use the Service. Browser settings for managing cookies vary by browser — refer to your browser's help documentation for specific instructions.

5.3 Opt-Out Tools

You may also opt out of certain third-party cookies using the following industry opt-out tools:

Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout

Network Advertising Initiative Opt-Out: optout.networkadvertising.org

Digital Advertising Alliance Opt-Out: optout.aboutads.info

These opt-out mechanisms are managed by third parties and Solvara Labs cannot guarantee their effectiveness.

5.4 Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is currently no industry standard for responding to DNT signals, we do not currently alter our data collection practices in response to DNT browser settings. We will revisit this position if a consensus standard emerges.

6. Cookies and Children

We do not knowingly use cookies to collect information from individuals under the age of 18. If you believe a child has provided personal information through our cookie-based tracking, please contact us at [email protected] and we will take steps to delete such information.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or our data practices. We will notify you of material changes by updating the Effective Date above and, where appropriate, by displaying a revised cookie consent banner. We encourage you to review this Policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Policy, please contact us at:

Solvara Labs LLC

Email: [email protected]

Website: https://opsvara.com

Last Updated: April 24, 2026 | Solvara Labs LLC | Austin, Texas | [email protected]